Data We Collect and Why We Collect It
We collect the information you give us when you create your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or withdrawal, your wallet number and transaction reference are logged so
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we can match funds to your account and resolve any payment queries. We also collect device data — the browser type, operating system, and IP address your session runs from — to detect unusual login behaviour and protect your account from unauthorised access. Usage data, such
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as which pages you visit and how long sessions last, helps us understand how the platform is working and where we need to improve. We do not sell, rent, or trade your personal data with marketing companies. Where we share data with third-party payment processors handling
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your bKash, Nagad, or Rocket transactions, those processors are bound by data-handling terms consistent with ours. Retention periods vary by data type: transaction records are kept for as long as required by applicable financial rules, while general account data is held for the duration of your
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account being active, plus a reasonable period after closure. You have the right to ask us what data we hold, request corrections, or ask us to delete data where no legal retention obligation applies.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.